FREE SHIPPING on all orders over £20

Free shipping on all orders over £20

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Frequently Asked Questions

Frequently Asked Questions

Sizing

On every product page you’ll see a ‘What’s My Size?’ button. Just click this, answer a few simple and easy questions, and we will tell you what size to buy. You only need to do it once and it will give you your size for any product look at. 

If you prefer the old fashioned way we also have size charts for most product allowing you to measure your current garments and find your size that way (but the Whats My Size app is so much easier and more accurate).

Ordering

Browse our products and place items into your basket. You can then proceed to checkout where you can either check out as a guest or create an account for future orders.

Once your order is completed and your payment has been received by us, we will send a confirmation email to you, advising that your order is being processed. Goods will usually be shipped within 3 working days of confirmation of your order.

Please email customer service and a member of our team will be happy to help.

Information on shipping charges can be found on Shipping & Returns page

Community Clothing accept Visa, Visa Debit, Visa Electron, Visa Purchasing, MasterCard, MasterCard Debit and Maestro.

Our website and ecommerce systems use industry standard 128-bit SSL encryption to keep your personal details entirely safe and secure.

Shipping & Returns

Once your order is dispatched, you should receive an email with your tacking reference number and a link to the delivery company’s parcel tracking website. 

We ask that you allow up to 7 working days to receive your purchase. Please see our Shipping & Returns page for further information.

All orders are shipped from Community Clothing’s UK warehouse. 

Unfortunately, we currently only ship within the UK, Isle of Man, Jersey & Guernsey and the US. Please join our mailing list to be the first to be notified if we begin shipping elsewhere.

All deliveries are insured against loss, accidental damage and theft while in transit.

Yes, please refer to our Shipping & Returns page for more information

Although unlikely, if you do receive an incorrect item, please contact hello@communityclothing.co.uk and include your order number and email address.

We strive to ensure goods leave us in the best condition however if your item is damaged in transit, please contact hello@communityclothing.co.uk immediately.

Unfortunately, we do not cover the cost of postage when returning goods.

However, in the event that your goods are faulty, we will cover the cost of your return postage.

Most brands build the cost of returns into their prices. To keep our prices as low as possible, we don't do this. For more information please check out our how we work page below.

If you would like to return an item for refund, you are able to do this within 14 days of receiving your order.

If you would like to return an item for a refund during the Christmas period, orders placed after the 1st November have an
extended returns policy of up until the 10th January to return the order.

Product

You can read all about the materials we use (and the ones we don't) on our dedicated materials page.

You can find out how and where we make our clothes via our mission page.

If you have any further questions, please contact us on hello@communityclothing.co.uk

If you have any further questions, please contact us on hello@communityclothing.co.uk