Frequently Asked Questions

Frequently Asked Questions


The best way to find the right size is to use our smart sizing app. The app will ask you for a few details and will suggest the best fit.

For any further questions on sizing or if a certain product does not have a corresponding size chart, please contact 


Browse our products and place items into your basket. You can then proceed to checkout where you can either check out as a guest or create an account for future orders.

Once your order is completed and your payment has been received by us, we will send a confirmation email to you, advising that your order is being processed. Goods will usually be shipped within 3 working days of confirmation of your order.

Please email customer service and a member of our team will be happy to help.

Information on shipping charges can be found on Shipping & Returns page

Community Clothing accept Visa, Visa Debit, Visa Electron, Visa Purchasing, MasterCard, MasterCard Debit and Maestro. We also accept secure payments via PayPal.

Our website and ecommerce systems use industry standard 128-bit SSL encryption to keep your personal details entirely safe and secure.

Shipping & Returns

Once your order is dispatched, you should receive an email with your tacking reference number and a link to the delivery company’s parcel tracking website. 

We ask that you allow up to 7 working days to receive your purchase. Please see our Shipping & Returns page for further information.

All orders are shipped from Community Clothing’s UK warehouse. 

Unfortunately, we currently only ship within the UK, Isle of Man, Jersey & Guernsey. Please join our mailing list to be the first to be notified if we begin shipping internationally.

All deliveries are insured against loss, accidental damage and theft while in transit.

Yes, please refer to our Shipping & Returns page for more information

Although unlikely, if you do receive an incorrect item, please contact and include your order number and email address.

We strive to ensure goods leave us in the best condition however if your item is damaged in transit, please contact immediately.

Unfortunately, we do not cover the cost of postage when returning or exchanging goods.

However, in the event that your goods are faulty, we will cover the cost of your return postage.

Most brands build the cost of returns and exchanges into their prices. To keep our prices as low as possible, we don't do this. For more information please check out our how we work page below.

Unfortunately, we don't cover the cost of you posting an item back to us, but we will cover the cost of posting the replacement item to you.


You can read all about the materials we use (and the ones we don't) on our dedicated materials page.

You can find out how and where we make our clothes via our mission page.

If you have any further questions, please contact us on

If you have any further questions, please contact us on